FAQ

Q: Are Roomellea products durable and suitable for everyday use?
A: Yes! All Roomellea bedside tables are crafted from high-quality materials and undergo strict quality checks. They are designed to be sturdy, long-lasting, and perfect for daily use in modern living spaces.

Q: How long does it take to receive my order?
A: Orders are processed within 1–3 business days. Standard shipping usually takes 7–14 business days, while international orders may take 7–21 business days depending on customs and destination.

Q: Can I track my order?
A: Absolutely! Once your order ships, you will receive a tracking number via email. You can use it to monitor your package through the carrier’s website.

Q: What if my item arrives damaged or defective?
A: Please contact us within 7 days of receiving your order at service@roomellea.com with photos. We will arrange a replacement or refund promptly.

Q: Do you offer international shipping?
A: Yes, Roomellea ships worldwide. Please note that customs fees, import duties, or taxes may apply and are the responsibility of the customer.

Q: Can I cancel or change my order?
A: Orders can be canceled within 3 working days before shipment. After processing, cancellations may no longer be possible. Please contact us immediately if you need assistance.

Contact Information

📧 Email: service@roomellea.com
📞 Phone: +852 2555 8880

📍 Address:
10/F, Horizon Plaza, 2 Lee Wing Street, Ap Lei Chau, Hong Kong