Payment & Security
At Roomellea, we value a clear and transparent shopping experience for our customers. We provide clear payment information and use established payment processing methods to help customers complete purchases through our website.
Roomellea is an online automotive accessories and replacement parts store offering practical products for vehicle maintenance, replacement, upgrades, and everyday automotive use, including Engine System Parts, Electrical & Lighting System Parts, and Interior Accessories.
Payment Methods
Roomellea accepts the payment methods available during checkout. Depending on your location, order details, and the payment services available at the time of purchase, payment options may include credit cards, debit cards, and other online payment methods supported by our payment service providers.
The payment methods available for your order will be displayed during checkout.
Payments are processed through payment channels provided by third-party payment service providers.
Payment Security
To help protect customer information, Roomellea follows standard online shopping practices and works with third-party payment service providers to process transactions.
Roomellea does not directly store complete payment card details on its website. Payment information is handled through payment systems operated by the relevant payment service providers.
Customers are responsible for keeping their account credentials and payment information secure when shopping online.
For information about how we collect, use, and protect personal information, please review our Privacy Policy.
Order & Payment Support
If you experience any issues related to payments, orders, refunds, or transaction questions, please contact our customer support team:
Customer Service Email: service@roomellea.com
To help us assist you efficiently, please provide:
- Order number
- Email address used during checkout
- Description of your request
- Relevant payment or transaction information, when applicable
Please do not send complete payment card numbers or other sensitive payment credentials by email.
Our team will review your inquiry and provide appropriate assistance.
Returns & Refund Assistance
If you need assistance with a return, exchange, or refund related to your order, please contact us before sending any items back.
Return & Customer Support Email: service@roomellea.com
Please refer to our Return Policy for detailed information regarding return conditions, eligibility requirements, refund procedures, and related instructions.
Company Information
Brand Name: Roomellea
Official Website: roomellea.com
Legal Entity: Shangrao Yuezhe E-commerce Co., Ltd.
Unified Social Credit Code: 91361100MAEE3NXH3M
Registered Address: Room 107, Building 11, Zone D, No. 1 Shishi Village, Shishi Township, High-Speed Rail Economic Pilot Zone, Shangrao City, Jiangxi Province
Customer Support Email: service@roomellea.com
Roomellea.com is owned and operated by Shangrao Yuezhe E-commerce Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
Our Commitment
Roomellea is committed to providing customers with:
- Clear product information
- Transparent payment information
- Straightforward checkout processes
- Responsive customer support
- Convenient order and after-sales assistance
Our official online store is operated by Shangrao Yuezhe E-commerce Co., Ltd., and our customer service team is available to assist with payment inquiries, order support, returns, refunds, and other shopping-related requests.
Thank you for choosing Roomellea.