Terms & Conditions

Welcome to roomellea.com.

These Terms & Conditions describe the conditions that apply to purchases, transactions, and services provided through the Roomellea online store. By placing an order on roomellea.com, you agree to these Terms & Conditions. Please review the following information carefully before completing your purchase.

1. Brand & Business Information

Roomellea is an online automotive accessories and replacement parts store offering practical products including Engine System Parts, Electrical & Lighting System Parts, and Interior Accessories.

We aim to provide customers with convenient shopping services, clear product information, and responsive customer support.

The Roomellea store is operated by:

Brand Name: Roomellea

Official Website: roomellea.com

Legal Entity: Shangrao Yuezhe E-commerce Co., Ltd.

Unified Social Credit Code: 91361100MAEE3NXH3M

Registered Address: Room 107, Building 11, Zone D, No. 1 Shishi Village, Shishi Township, High-Speed Rail Economic Pilot Zone, Shangrao City, Jiangxi Province

Customer Support Email: service@roomellea.com

Roomellea.com is owned and operated by Shangrao Yuezhe E-commerce Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

2. Product Availability & Information

Roomellea provides available product details including descriptions, images, prices, dimensions, materials where applicable, specifications, compatibility or fitment information where available, variations, and availability information on our website.

We make reasonable efforts to ensure that product information is clear and accurate.

Please note:

Product colors and appearance may vary slightly due to screen settings, photography, and lighting conditions.
Product dimensions may have minor variations depending on measurement methods.
Product availability may change based on inventory.
Product specifications and details may be updated when necessary.
Vehicle compatibility may vary by make, model, year, trim, engine type, configuration, or other specifications.
Customers should review available compatibility and product information before placing an order.

If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate solution.

3. Pricing & Promotions

All product prices displayed on roomellea.com are shown in the applicable currency during checkout.

Prices may change from time to time due to:

Product updates
Market changes
Promotional campaigns
Inventory conditions
Other business considerations

Any discount, promotion, or special offer is subject to the terms displayed during the applicable promotion period.

Roomellea reserves the right to correct pricing errors or inaccurate product information when necessary.

If a material pricing error is identified before fulfillment, we may contact you to confirm the corrected price or cancel the affected item or order and issue an applicable refund. We will not charge a higher corrected price without your authorization.

4. Order Placement & Confirmation

When placing an order, customers agree to provide complete and accurate information, including:

Name
Shipping address
Email address
Payment information
Product quantity
Product style or variation, where applicable
Vehicle information, where requested or relevant to compatibility

After successfully submitting an order, customers will receive an order confirmation using the contact information provided during checkout.

An order confirmation does not necessarily represent final acceptance of an order. Roomellea may review or cancel orders in circumstances including:

Payment authorization failure
Incorrect product or pricing information
Inventory issues
Invalid or incomplete order information
Suspected fraudulent or unauthorized activity
Shipping restrictions
Other circumstances that prevent order fulfillment

If an order is cancelled, customers will be notified using the contact information provided.

5. Payment Terms

Payments on roomellea.com are processed through third-party payment providers.

Customers agree that:

Payment information provided is accurate and valid.
The selected payment method belongs to the customer or is used with proper authorization.
Payment must be successfully completed before order processing.

Roomellea does not directly store complete payment card information.

For additional details, please review our Payment & Security Policy.

6. Order Changes & Cancellation

Customers should contact our customer service team as soon as possible if they need to modify or cancel an order.

Requests are reviewed based on:

Order processing status
Fulfillment status
Shipping status
Product availability

Once an order has been processed, fulfilled, or shipped, changes or cancellations may no longer be possible.

Customer Service Email: service@roomellea.com

If cancellation is no longer possible, customers may request a return after receiving the order in accordance with our Return & Refund Policy.

7. Shipping Terms

Orders are processed and shipped according to our Shipping Policy.

Delivery times may vary depending on:

Shipping destination
Carrier services
Customs procedures
Local delivery conditions
Public holidays
Weather conditions
External circumstances outside our reasonable control

Customers are responsible for providing accurate and complete delivery information.

Roomellea may not be able to prevent delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by customers.

For international orders, customs duties, import taxes, or other local charges may apply depending on the destination.

Please review our Shipping Policy for additional information.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers must contact Roomellea customer service before returning any product.

Please provide:

Order number
Email address used for the purchase
Product information
Reason for the request
Vehicle information, where relevant
Supporting photos or other information, where applicable

Customer Service Email: service@roomellea.com

Certain products may be subject to return restrictions due to:

Product condition
Previous installation or use
Modification or alteration
Missing components
Missing packaging
Customer-caused damage
Other applicable return requirements
Customer-selected compatibility issues do not automatically make an otherwise eligible unused product non-returnable. Return shipping costs and eligibility for compatibility-related returns are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before sending any item back.

9. Customer Support

Roomellea provides customer support for:

Order questions
Payment issues
Shipping inquiries
Return and refund requests
Exchange requests
Product-related questions
Product dimensions and specifications
Materials, where applicable
Vehicle compatibility or fitment information, where available
Installation and usage information

Our support team will review customer requests and provide assistance based on the available product information, relevant policies, and individual circumstances.

10. Customer Responsibilities

Customers are responsible for:

Reviewing product descriptions, dimensions, specifications, compatibility information, and other relevant details before purchase
Providing accurate order and contact information
Selecting the correct product, quantity, style, or variation
Confirming vehicle compatibility where applicable
Using products according to their intended purpose
Following applicable installation, assembly, usage, maintenance, storage, or care instructions
Using qualified installation assistance where appropriate
Keeping order information for future reference
Reviewing applicable shipping, return, payment, and privacy policies

Automotive configurations may vary between vehicles. Customers should not rely solely on product appearance when determining compatibility.

11. Installation & Product Use

Certain automotive products may require installation, adjustment, wiring, fitting, or other technical work.

Where applicable, customers should follow the instructions supplied with the product and any relevant vehicle manufacturer guidance.

Professional installation may be appropriate for certain Engine System Parts, Electrical & Lighting System Parts, and Interior Accessories.

Roomellea is not responsible for damage resulting from improper installation, unauthorized modification, incompatible use, or failure to follow applicable instructions, except where liability cannot be excluded under applicable law.

If you are unsure about installation or compatibility, please contact us before installation or consult an appropriate automotive professional.

12. Third-Party Services

Roomellea may use third-party providers to support:

Payment processing
Shipping and logistics
Website operation
Ecommerce functionality
Customer service tools
Analytics and advertising
Attribution services
Fraud prevention
Security services

These third-party services may have their own terms, conditions, and privacy policies.

Use of third-party services may be subject to the terms and policies of those providers.

13. Intellectual Property

Unless otherwise stated, content displayed on roomellea.com, including website text, layout, graphics, logos, images, product presentation, and other website materials, may be protected by applicable intellectual property laws.

Customers may use website content for personal shopping purposes only unless other use is authorized.

Unauthorized copying, reproduction, distribution, modification, or commercial use of protected website materials may not be permitted.

14. Website Availability

We aim to keep roomellea.com available and functioning properly.

However, website access may occasionally be interrupted because of:

Maintenance
Technical issues
Software updates
Hosting or network interruptions
Security measures
Circumstances outside our reasonable control

We do not guarantee that the website will always be available without interruption or error.

15. Changes to These Terms & Conditions

Roomellea may update these Terms & Conditions when necessary due to:

Business changes
Product or service updates
Website updates
Operational changes
Legal or regulatory requirements

The updated version will be posted on this page with a revised effective or updated date where applicable.

Customers are encouraged to review these Terms & Conditions periodically.

16. Contact Information

If you have any questions regarding these Terms & Conditions, orders, payments, shipping, returns, product compatibility, or customer service, please contact us: